Life can be a real pain at times, and we understand that every now and then things
don’t work out as planned. However, we are a small business that relies on having
our clients turn up to their booked appointment, not only so that we can pay the
employee that is at work ready to do your hair, but also so we can pay to keep the electricity on and the doors open.

When you don’t attend your appointment or don’t give us enough notice that you
can’t attend, that also means that we have turned away other clients because that
time was allocated to you specifically for that service, which is not fair on us, nor the other client.

So, to protect all of our loyal clients appointments, to protect our business from loss
of trading, and to ensure your appointment is relaxing and enjoyable, we have
adapted the following salon policies. We may use our discretion and waive the policy where we deem necessary.
We greatly appreciate your support of our business and we will endeavour to provide the utmost professional service to you at every appointment.

All clients will be required to leave a $50 booking fee to secure their
appointment, which will be deducted from the cost of the actual
appointment. The booking fee is due at the time of booking.